FAQ
Frequently Asked Questions (FAQ)
How should I store the lure until use? How long does the lure remain effective if left unopened?
The safest way to store the lures is in a freezer at −5 to −10°C (23 to 14°F), without opening the sealed aluminum foil pouch. When stored under these conditions, the lures remain effective for at least one year.
The shelf life of individual lures at room temperature may vary depending on the target species. Specific storage recommendations for each lure are always provided in the instructions included with the product. The same guide also contains information on the lure’s effective field life after deployment. These instructions are supplied with the lures and are also available for download from our website.
How long does the lure remain effective after opening?
How many traps should I place for an area of this size?
Which trap type should I choose when both funnel and sticky traps are available for a species?
Can I use traps or lures left over from last year this season?
Why can’t replacement lures be ordered for sticky traps?
We do not recommend replacing the lure in sticky traps because the adhesive material can easily absorb the odor compounds released from the lure. The presence of attractant residues from another species can reduce or completely block the effectiveness of the attractant for the species currently being monitored. It is enough to accidentally place a lure for a different species into a trap during replacement, and the trap’s attraction can be weakened or completely eliminated without us even noticing… while insects certainly will.
Since sticky traps carry the highest risk of this type of “cross-contamination,” the recommended usage period of these trap types is, for safety reasons, the same as the effective lifespan of the lure. After this period, the trap should be removed from the area together with the used lure.
For species that can only be monitored with sticky traps (see our product lists), we are unable to provide replacement lures due to quality protection and safety considerations.
We cannot guarantee the effectiveness of a lure that has been replaced in a sticky trap.
How often should the catches in the deployed traps be checked?
Can I eradicate the pest using my traps?
How do I replace the lure?
Can the trap catch other species besides the one it was ordered for?
What is included in a package?
Is it necessary to add a killing agent to the traps?
Can I order replacement sticky sheets separately?
How can I order the traps?
Use the order form, or place your order by email at order@csalomon.com.
If you cannot find a particular item, or if you have any questions about our products that are not answered on our website, please contact our customer service using the contact details provided.
Which bank account should I transfer the payment for the traps to?
Can I pay by cash on delivery?
No
When will I receive the traps?
We try to deliver within a week from the order/payment date in every case.
How is the package delivered?
We are using UPS for the delivery.
When will I receive the invoice?
What shipping costs should I expect?
The proforma invoice always contains the shipping cost as well.
When should I order traps for a specific species?
Before ordering from us, if necessary, feel free to contact our expert colleagues, who can provide information related to the current wiring in your country.
